When the table at the AirBnb crashed, my diamonds went everywhere! It was a disaster! Stuck to the picture, too! I contacted MyCraftJoy & was lucky enough to be helped by Mel. What a wonderful person!! I was sent an entire set to replace what was spilled. The ONLY thing was the length of time it took to receive them. Unfortunately, not in time to finish the painting for Christmas. I will, however, consider that when I order from MyCraftJoy because they are the BEST as are their products!